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IntellecTechs

Founded by Veterans in Hampton Roads

Company Name:
Genesis Energy L.P.
Approximate Salary:
15.00 Per Hour
Location:
All, Texas
Country:
United States
Industry:
Information Technology
Position type:
Part Time
Experience level:
Internship/Co-op
Education level:
High School or equivalent

IT HelpDesk Internship position

Job description:
This position is a yearlong internship for someone looking to start a career in the IT industry. This internship will provide a unique opportunity to learn a vast array of technical skills that will serve as a solid foundation for any IT related career.

Duties:

  • Provide first line response for users requiring assistance with information technology issues and problems. 
  • Respond to requests for technical assistance by phone, email and/or using a help desk management system. 
  • Track issues to resolution updating an internal knowledgebase and/or communicating findings with relevant business units.
  • Install and configure workstations based on company needs and requirements
  • Configure mobile devices.
  • Perform other duties or special projects as requested related to area of responsibility

 Requirements:

  • High school degree or equivalent.
  • Punctual, Professional, Polite.
  • General knowledge of Microsoft Windows XP, 7
  • General knowledge of Microsoft Office Suite 2007,2010(Word, Excel, PowerPoint, Outlook)
  • Introductory knowledge of basic computer networking concepts.
  • Must have a strong work ethic, organization skills, desire to learn and is not afraid to ask questions.
  • Ability to maintain confidentiality at all times.
  • Use of computer terminal requiring frequent mental and visual attention; and able to lift\carry ~50lbs.
  • Must be enrolled in a college degree program, or college level training program.

Compensation:

$15 per hour, 30 Hours max per week, flexible scheduling.

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